I am David Muñoz, I am the Learning and Development Supervisor. I help coordinate a team of talented trainers that support our new hire training program and as well, develop training content for our virtual learning platform.
I have been in the BPO industry for over 8 years, the majority of which I have worked in the training field. My biggest passion is creating interactive and fun material that helps promoting an easy but meaningful learning experience. For me, there is no better reward than seeing our former trainees achieve their goals and grow within the company.
I believe that success is achieved by those who have a clear vision of what they want and enough conviction to make it happen. My career at Opticall is a testimony of how transforming ideas in actions make the difference on materializing your professional goals.
At Opticall I feel my voice is heard, my ideas are always welcome and I am valued and appreciated not only as a employee but as a person.
I love what I do, because is unique and innovative!