Diana Rodriguez - HR Manager Nicaragua
Diana Rodriguez - HR Manager Nicaragua

My name is Diana Rodriguez and I am the HR Manager for our Opticall BPO family. I have an extensive work experience in the area of services and human resources. I am an optimistic person in every aspect of life, very open-minded, and ready for new challenges. The HR programs we run in conjunction with our staff comprise operational support & compliance, onboarding, payroll & benefits, employee relations, internal policy and procedure implementation, and cultural engagement. Our main purpose is to seek our associates’ satisfaction and guarantee a great work environment.

My passion is Human Resources itself; being part of a positive change in our associates and be their support whenever they need assistance. I like to strive for excellence in everything I do, to be the leader that our organization and employees need.

I am inspired by my co-workers; working together with such wonderful and professional leaders is a blessing. Every day that I come to work I have a new opportunity for me to make an impact in other people lives. I want to encourage them to reach their maximum potential and pass on my philosophy: "The Sky is the limit". I am very lucky to be part of the Opticall family; a place completely different from others, where you can find friends, true leaders, open door policy, growth opportunities and a genuine support. I can say that joining this winning team has been the wisest decision I have made in my professional life.