My name is Yheizzi Urbina and I am the Senior Talent Acquisition Supervisor at Opticall BPO. I’m involved in setting recruiting strategies and internal talent development plans. We are consistently improving processes to provide an outstanding and unique candidate experience. I strive to give more than 100% every day, and I find that easy to accomplish since there’s nothing more rewarding than providing opportunities for people to do awesome things. Recruiting is a fantastic process that I feel lucky to participate in. The Talent Acquisition Department source and recruit top talent at a variety of levels; we take pride in ensuring that placements are a strong match for all parties. For me Talent Acquisition it’s an art of finding people careers rather than simply jobs.
I describe Opticall BPO as an organization where your work will speak for itself; where we are open for ideas to improve or create; we want to be better, we want to grow with you and for you. We want to continue sharing the dream in the best work environment, for the talent that we already have and for the ones that are coming.